Issue: YouTube Videos Not Playing


As of June 4th, 2015 myCourses is experiencing an issue playing YouTube videos that are embedded in some myCourses sites.

When clicking on a YouTube video you may receive this message:
yt.PNG
"We are unable to display the mashup content. This happens if the system detects an invalid URL. Remove the mashup item and try again to resolve this issue."


To play the YouTube video you will need to right-click (CTRL+Click on a Mac) on the video and choose choose "Open Link in a New Window" or "Open Link in New Tab" to play the video.

Firefox:

firefox.png
In Firefox choose "Open Link in a New Window" or "Open Link in New Tab."


Google Chrome:

gchrome.PNG
In Google Chrome choose "Open link in new window" or "Open link in new tab."


Internet Explorer:

internetexplorer.png
In Internet Explorer choose "Open link in new window" or "Open link in new tab."