Drop in Help

Stop by during any of our drop in sessions for assistance with online course design (fully online or blended) and development, multimedia and technology integration and design and technical assistance using myCourses. No appointment necessary. All Drop in sessions are held in the Library 242

Drop in Hours

Tuesday 12-4pm
Wednesday 9am-1pm
Thursday 12-4pm

If these times are not convenient for you, please feel free to contact Instructional Development at 508.999.8501 to schedule a one-on-one session.


The Instructional Development team members are available for individual consultation in online course design and development, multimedia and technology integration, and technical assistance to faculty using myCourses. Feel free to stop by during our drop in hours or schedule an appointment to meet with one of the Instructional Development team members by calling 508.999.8501.


Our staff is available to answer your questions concerning instructional technologies, training, and myCourses. If we are unable to answer your question we will make every effort to direct you to the appropriate person who can assist you.
For information on course requests and enrollment access, please call 508.999.8793.
For general assistance including information on training, course design consultation and multimedia development and technical issues, please call 508.999.8501.


For general questions, please email the Instructional Development Team at idteam@umassd.edu
For assistance with myCourses, please send an email to mycourseshelp@umassd.edu