We will soon be transitioning to a new Faculty Support Knowledge Base. Please click here for the most up-to-date information.

myCourses Faculty Technical Support Information:

This area is designed as a resource for faculty using the myCourses system at UMass Dartmouth. The navigation menu is broken up into sections of helpful links and resources
on the left side of the screen.

Supported Browsers
List of supported browsers and operating systems for Blackboard Learn/myCourses.

Login Information
To login, access the myUmassD Portal and select "myCourses" from the quicklaunch menu.

Browser Check
To check the compatibility of your browser, follow the link above and click on the "Check my Browser" link on the right side of this page.

Plug-in Information & FAQ
A brief overview of the required and optional plug-ins.

Click on the "Agree and start Free Download" button to install the most recent version of Java.

Clear Your Cache
If content is not displaying correctly, you may need to clear your cache (temporary internet files). Visit for browser-specific instructions on how to clear your cache.

More Help:

  • Faculty can email or call CITS Instructional Development at 508-999-8501 during normal business hours. (Mon-Fri 9:00 a.m.-5:00 p.m.EST)
  • Outside of the hours listed above, faculty can receive technical assistance at
  • Drop-in Hours (In LIB 242)
    • Tuesdays 12:00pm-4:00p
    • Wednesdays 9:00am-1:00pm
    • Thursdays 12:00pm-4:00pm